Shipping policy
At Belle Vault, we are committed to providing you with premium bags and a reliable shipping experience. Because our products require careful preparation and quality checks, please review our shipping guidelines below.
1. Order Processing Time
All orders are subject to a standard handling period before shipment.
- Processing Time: 1–3 business days (Monday–Friday).
- During peak seasons, major sales, or product launches, processing may take up to 3 business days.
- Once your order has been processed and shipped, you will receive a Shipping Confirmation email with your tracking number.
2. Shipping Time & Delivery
We work with trusted shipping partners such as USPS, FedEx, DHL, and other local carriers to ensure safe and reliable delivery.
Estimated Transit Time
- Standard Shipping: 6–12 Business Days
- Express Shipping: 4–7 Business Days
Please Note:
- Shipping estimates do not include our 1–3 business day processing time.
- Shipping times may vary depending on your destination, carrier availability, weather conditions, and seasonal demand.
- Delivery times are estimated only and are not guaranteed.
- Express Shipping is currently unavailable in certain regions, including the United States, United Kingdom, and Canada.
- Customs inspections and clearance procedures may occasionally cause delays that are beyond our control.
- Local or national holidays in the destination country may also affect delivery schedules.
3. Shipping Costs
Shipping costs are calculated at checkout based on your shipping destination and order details.
- Free Standard Shipping on orders over $59 USD.
- Orders under $59 USD are charged a $9 USD Standard Shipping fee.
- Express Shipping is available for a flat rate of $15 USD (where available).
4. Order Tracking
Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking information.
Please allow up to 72 hours for tracking updates to appear after the carrier receives your package.
If your tracking has not updated after 3 business days, please contact us at support@bellevault.com, and we will be happy to assist you.
5. Shipping Address
Please ensure your shipping address is correct before placing your order.
- Address changes can only be guaranteed if requested within 1 hour of placing the order.
- Once an order has entered the processing stage, we cannot guarantee that shipping information can be modified.
- We do not ship to P.O. Boxes.
6. Delayed Deliveries
If your order has not arrived after the estimated delivery timeframe, please contact us at support@bellevault.com.
Our support team will work with the shipping carrier to investigate the shipment and help resolve the issue as quickly as possible.