Frequently asked questions
You may be wondering...
How long will it take for my order to arrive?
How long will it take for my order to arrive?
Orders are typically processed within 1–2 business days.
Shipping time depends on the shipping option selected at checkout:
Economy Shipping:
7–12 business days
- FREE on orders over $59 -
Express Shipping:
4–7 business days
Note: Express shipping may not currently be available for certain regions, including the US, UK, and Canada.
Can I track my order?
Can I track my order?
Yes! Once your order has been shipped, you’ll receive a tracking number via email.
You can track your order anytime by visiting our Track Order page and entering your tracking number to see the latest delivery updates.
Can I add my name to the bag?
Can I add my name to the bag?
Our personalized monogram service is temporarily paused, but we’re working on bringing it back soon.
Stay tuned — it will be available again in the near future!
What materials are Belle Vault products made from?
What materials are Belle Vault products made from?
Belle Vault products are crafted with premium vegan leather and high-quality materials designed for durability, elegance, and everyday use.
Our makeup bags feature protective interiors that are easy to clean, while our brushes use ultra-soft cruelty-free synthetic fibers designed for smooth and flawless makeup application.
Are your makeup brushes cruelty-free?
Are your makeup brushes cruelty-free?
Yes. All Belle Vault brushes are made with cruelty-free synthetic fibers that are gentle on the skin, easy to clean, and designed for long-lasting performance.
What if I’m not satisfied with my purchase?
What if I’m not satisfied with my purchase?
We offer a 30-day satisfaction guarantee.
If you’re not completely happy with your purchase, please contact our support team and we’ll be happy to assist you with a solution.
Your satisfaction is always our priority.
Refund Policy!
Why choose Belle Vault over other brands?
Why choose Belle Vault over other brands?
At Belle Vault, we don’t just create makeup bags — we design beauty organization systems that simplify your routine.
Thoughtful Design
Every pocket, divider, and brush holder is carefully designed to keep your beauty essentials organized and easy to access.
Premium Materials
We use high-quality vegan leather and durable components designed to last through everyday use and travel.
Effortless Beauty Routine
Our goal is simple: help you stay organized so your beauty routine feels smoother, faster, and more enjoyable.
Because when your tools work beautifully, your routine does too.
Is Belle Vault a good gift?
Is Belle Vault a good gift?
Absolutely. Belle Vault products are perfect gifts for beauty lovers, travelers, and anyone who enjoys staying organized.
Are Belle Vault products travel-friendly?
Are Belle Vault products travel-friendly?
Yes. Our products are designed with travel in mind, making them compact, lightweight, and easy to carry wherever your routine takes you.
How do I clean my makeup bag or brushes?
How do I clean my makeup bag or brushes?
Yes. Our products are designed with travel in mind, making them compact, lightweight, and easy to carry wherever your routine takes you.
Still need assistance?
Still need assistance?
Contact our Support Command at support@bellevault.com.
We've got your six-24/7.